WE TAKE CARE OF YOUR REQUESTS
ADAPTING TO YOUR NEEDS AND REQUIREMENTS WITH A 360°
SERVICES & SUPPORT
The success of the module manufacturer is strongly linked to the choice of partners. Ecoprogetti, in order to guide the customer towards success, follows closely the market trend and the manufacturing process.
Working closely to the manufacturing process is also of great importance in order to develop the equipment, test new machinery, test new raw materials and last but not least, study a business plan for the customer.
Ecoprogetti's headquarters comprises of a training centre for the customers, where they can receive a full know-how transfer of the production process, working directly with the raw materials and the machines.
our experience for your module
In order to confirm the quality of the module being processed, Ecoprogetti offers both a series of quality testing machines and accessories as well as quality testing services that are performed or directly at Ecoprogetti’s facility or at the place of interest.
The quality testing services that can be offered are :
- IV measurements;
- Electroluminescence testing;
- PID testing and PID recovery procedure;
- Gel content test;
- Field examination of PV systems.
By listening to the customers’ needs and requirements, the qualified personnel of Ecoprogetti advise how to optimize the design and structure of the plant for a tailor made project.
All machines and complete production lines are supplied on a ready to use basis and only a few days pass from the installation start to the production of the first modules.
Ecoprogetti’s support doesn’t finish with the installation of the equipment but the customers are followed during the complete production ramp-up process and even further.
AFTER SALES SUPPORT &
Ecoprogetti has its roots in a module manufacturing company so we know the importance of keeping the line running and how costly production stops are.
For this reason particular attention is given to guarantee an efficient and on-time service to the customers and to obtain this, Ethernet connection has been installed in all equipment.
This in-line connection permits a communication between the machines and gives the possibility to Ecoprogetti’s technicians to provide a quick and efficient supervision and assistance through internet. With this connection the machines are also predisposed for a management supervision system of the line.
Moreover a “full assistance package” can be offered, normally for the duration of 1 year, which consists in further know how and advice services for a correct and high quality production process. This package can be formulated also with a full time on site technical presence.
Ecoprogetti’s qualified technicians have years of experience in the photovoltaic industry and can guarantee a prompt technical feedback both regarding the machines as well as questions regarding the production process and raw material.
Both remote and on site assistance is also easily and quickly taken care of thanks to the many worldwide offices.
The start-up phase of a new module manufacturing company can be intensive considering many points of view. Ecoprogetti, to support the customer in this delicate phase, can take care of the raw material procurement for the installation and startup of the line and can also continue to supply raw material for the ongoing production.
Ecoprogetti has a bill of material with various suppliers that is recommended to the customers.
The raw material undergoes a complete module IEC certification cycle before being approved for the recommended Bill Of Material. In this way, more than having an additional quality guarantee, the material is also directly qualified for Ecoprogetti’s fast track certification.
Ecoprogetti can support the customer for the entire certification process both by helping the customer to spot the best suitable raw material as well as performing precertification quality tests on the material and on the finished product.