WE TAKE CARE ABOUT YOU AND YOUR REQUEST

ADAPTING TO YOUR NEEDS AND REQUIREMENTS WITH A 360°
SERVICES & SUPPORT

AFTER SALES SUPPORT &
REMOTE ASSISTANCE

Ecoprogetti has its roots in a module manufacturing company so we know the importance of keeping the line running and how costly production stops are.
For this reason particular attention is given to guarantee an efficient and on-time service to the customers and to obtain this, Ethernet connection has been installed in all equipment.
This in-line connection permits a communication between the machines and gives the possibility to Ecoprogetti’s technicians to provide a quick and efficient supervision and assistance through internet. With this connection the machines are also predisposed for a management supervision system of the line.

Moreover a “full assistance package” can be offered, normally for the duration of 1 year, which consists in further know how and advice services for a correct and high quality production process. This package can be formulated also with a full time on site technical presence.
Ecoprogetti’s qualified technicians have years of experience in the photovoltaic industry and can guarantee a prompt technical feedback both regarding the machines as well as questions regarding the production process and raw material.
Both remote and on site assistance is also easily and quickly taken care of thanks to the many worldwide offices.

 

RAW MATERIAL
PROCUREMENT

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The start-up phase of a new module manufacturing company can be intensive considering many point of views. Ecoprogetti, to support the customer in this delicate phase, can take care of the raw material procurement for the installation and startup of the line and can also continue to supply raw material for the ongoing production.

Ecoprogetti has a bill of material with various suppliers that is recommended to the customers.
The raw material undergo a complete module IEC certification cycle before being approved for the recommended Bill Of Material. In this way, more than having an additional quality guarantee, the material is also directly qualified for Ecoprogetti’s fast track certification.

CERTIFICATION SUPPORT

Ecoprogetti can support the customer for the entire certification process both by helping the customer to spot the best suitable raw material as well as performing precertification quality tests on the material and on the finished product.

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